“Thank you very much for the very high quality service we have received from you today. Excellent work done for installing our gas cooktop and food waste disposer. On-time, clean, efficient, friendly, helpful and very professional. This is the kind of service that I wouldn’t mind paying a premium. Surely, I will recommend you to anybody who needs your excellent service.”
“Phoned Ross Plumbing about a kitchen tap that was not working on hot.They were easy to contact and seemed very knowledgable. The plumber was very professional,arrived on time *and cleaned up after himself.We would certainly recommend this company to our friends.Martin was our plumber and he was a great guy.Yes you can use our recommendation on you website.Thanks again for your prompt service.”
“We had Rob here today doing all kinds of jobs for us. What a pleasure-he was so willing and helpful. A great asset to your Company. Please pass on a huge Thanks for being such a pleasant and helpful young man.”
Nicky Philcox, Powerhouse Civil Limited
“Just want to say thank you for the amazing job you guys did for us today, it was quick and swift installation and it all works perfectly. Also want to thank the installer (we didn’t know his name), even my mother only speaks little English, he is very patient and explains everything clearly to her.”
“I would highly recommend Ross plumbing to anyone. They have carried out various work at my property in the last 8 months ranging from a total re-modelling of a bathroom to replacing toilets and improving the water pressure in my 1970’s rain water supply home! They are always there when they say they will be and call ahead to confirm their arrival. They are professional and highly skilled and get the job done as quickly as possible with no time wasted. They are problem solvers. With my property being quite old and nothing quite standard in terms of its plumbing they have faced challenges with odd sized piping and connections. They have had to make additional trips to my local hardware store and even bring in additional colleagues when spaces in the roofing proved difficult to negotiate. What they have never done is said a job can’t be done and given up they have always found a way to get it done! AND they clean up after themselves even vacuuming up dust and washing down fittings. Responsive, reliable and total value for money. I’ll never use another plumbing service.”
Jayne Furlong, Deputy Principal, One Tree Hill College
“The experience was excellent, very accommodating, friendly, appreciated reminder call, bill came in timely fashion and very reasonable price. The plumber was also excellent, he was friendly, helpful, came early, did the job quickly and was happy to answer any questions I had.”
“I just wanted to say thankyou for your prompt assistance in getting someone to my house today. Also, Martin was awesome & completed the job quickly & efficiently. He’s a lovely guy & I will be sure to pass on my recommendations to friends when needed on ‘Ross’s’ fantastic service!”
“I recommend you to my friends. You are so helpful. I just have to phone and you take care of all the details for me.”
“When people ask me about who they should choose as a plumber I always recommend Ross’s Plumbing. They turn up on time, they clean up after themselves, they charge a fair price. What more can I say, I’ve used them several times now. I can give them a ring, they’ve got an 0800 number – 0800 363 747, they’re easy to get hold of, they’re a family business, and I highly recommend them.”
Steve Vale – Ardmore
“Can’t speak highly enough of the team at Ross’s Plumbing!! Quick, efficient, on time, and affordable Plumbing from Real People Your first and only call for complete plumbing, roofing and gasfitting service.”
Alan Rayner Barfoot and Thompson
“Fast Response, Professional service and work, Great People. Have recommended to many of my customers.”
Matt Hollis – Atomic Signs Ltd
“I have used Ross’s Plumbing both personally and in my role as a property manager and found them to be friendly, professional and reliable. From the girls in the office to the plumbers on the ground nothing is ever too much trouble and they always go the extra mile. No job is too big of too small and one phone call is all it takes to get my plumbing problems sorted! Thanks guys you’ve been my lifesaver on many occasions!”
Julie Walters Rental Manager
“We have used Ross’s Plumbing over the last few years to repair various jobs we have had – from our disconnecting, then later reconnecting our wetback to the hot water cylinder, to changing our taps. Their service is professional prompt and reliable and we appreciated being contacted and advised that Ross was running about 10 mins late for one of the jobs. It saved us from thinking that he was not going to turn up at all as sometimes happens with tradespeople. ”
Ian Waters – Drury
“We called Ross’s Plumbing when we were doing our kitchen and bathroom renovations. Ross came and discussed with us what we were wanting to do then provided us with a free quote. Ross was very accommodating in fitting in with our schedule around the kitchen installers, and very patient when the bench top didn’t quite turn out and he had to come back. We discovered very quickly he loves a good coffee on the job. We have no hesitation in recommending Ross’s Plumbing and will use them again should the need arise.”
Naomi Showler – Howick
“Unblocking a toilet I found Ross’s Plumbing to be very professional at every point. The phone call was very informative & helpful. The plumber was pleasant to deal with & completed the job quickly & efficiently. Yes I would most definitely recommend Ross’s Plumbing to others.”
“Installing new shower mixer Very happy with service received, efficient and communication between parties was greatness. I will recommend you to friends and will use again in the future.”
“Installation of rangehood extractor roof kit I have always found the levels of service very good from Ross’s plumbing, prompt on time service with good communication.”
“Hey Cindy, thankyou! and WE greatly appreciated your prompt and excellent service!!! as well as the hot showers we’ve missed 🙂 Great service and company, will definitely recommend. Have an excellent day.”
Ryan & Jacquelyn
Ross and Maureen’s philosophy is one of providing a quality experience for the customer. From the first phone call until payment is completed. That is why we try to make sure someone always answers the phone rather than an answering phone or service. We listen, provide options if necessary and go from there. Ross works with our team of plumbers – Maureen manages the business side, Claudine is our operations coordinator and Cindy (who was a customer before working with us) is the whizz with the accounts.
Ross started as an adult apprentice around the Papakura / Manukau area and spent many years with Manukau Council on maintenance and swimming pool work. His breadth of experience runs from tap maintenance right through to pool pumps and most things in between. Ross is a traditional craftsman plumber and gasfitter. His belief he passes on to the team is treat every job as if you were doing it in your own home.
Maureen spent several years in the corporate and customer service sector and has been able to combine her skills in this area with Ross’s technical skills to deliver your customer experience. Ross is on the board of the Auckland Society of Plumbers.
Covering from Mt Wellington through to Pukekohe and including Howick, Highland Park, Botany Downs, Burswood, East Tamaki, Dannemora, Flat Bush, Totara Park, Mangere Bridge, Mangere, Auckland Airport, Favona, Magere East, Otahuhu, Middlemore, Papatoetoe, Otara, Manukau, Wattle Bay, Clarks Beach, Waiuku, Waiau Pa, Patumahoe, Glenbrook, Hingaia, Kingseat, Te Hihi, Karaka, Puni, Paerata, Pukekohe, Buckland, Ramarama, Ararimu, Runciman, Drury, Ardmore, Clevedon, Alfriston, Brookby, Whitford, Wiri, Goodwood Heights, Totara Heights, The Gardens, Randwick Park, Manurewa East, Clendon Park, Weymouth, Wattle Downs, Conifer Grove, Takanini, Papakura, Red Hill, Pahurehure, Rosehill, Manurewa.
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